The purpose of this course is to supply enterprise users with the training needed to identify and use the Right Click Tools user management actions. By the end of the course users will be know when and why to use the following actions:

• Change Password
• Email User
• Enable / Disable Account
• Security Groups
• Unlock Account
• User Devices
• User Status Messages
• Add/Remove Users from Collections

Disclaimer: This course is intended for those with a certain level of understanding, generally this level of knowledge would be a portion of a help desk technicians collective. While anyone at any level can take this course please know that there are some underlying assumptions we are making, some of the technologies we discuss or best practices we reference may be beyond an entry level of understanding. Don't be discouraged, through the power of learning you can become the best of yourself, if you have questions please feel free to research on your own. If there are any Recast specific queries please feel free to reach out to us.