Spin up faster, ship apps smarter, and keep users happy. In this hands-on fundamentals course, you’ll learn how to work inside an existing Application Workspace environment like a pro. Along the way you’ll see practical demos, quick wins, and real-world troubleshooting tips you can use the same day.

What you’ll learn

• Workspace basics: Portal vs. Catalog vs. Manage and when to use each.

• Importing apps: Setup Store & Microsoft Store flows, dependencies, and staging (DTAP).

• Custom packages: EXE/MSI templates, action sets, filters, and shortcuts.

• Targeting access: Entitlements, Contexts, and publishing options (Hidden, Catalog, Workspace, Forced).

• Deployments: Preload sets of apps during agent rollout or imaging.

• Smart Updates: Scheduled Tasks, notifications, and a centralized “updates” package.

• Troubleshooting: Events, logs, and Smart Diagnostic Reports.

How it works

• Bite-sized videos with knowledge checks after each section

• A 25-question certification exam at the end (80% to pass)

• Designed for endpoint admins, service desk leads, and ops teams

Finish with confidence: you’ll be ready to operate, support, and scale Application Workspace—and primed for the next step, Application Workspace Administration & Automation (201).